Who are you?
OrlandoVillas411.com is a subsidary of Sweet Home Vacation. Established in 2010, it all started with just a few vacation homes that we manage for family and friends, and have now grown to over 1800+ signature villas just minutes away from Walt Disney World. From 1 bedroom condos to 12 bedroom pool villas, we will have something to fit your traveling needs.
Our goal is for you to have the best vacation experience ever, and we strive to provide that every step of the way! From the moment you book with us, to the moment you are ready to go home! Our professional team is here to assist you with your vacation planning. So if you have any questions, please do not hesitate to contact us! You may reach us through Email, Phone, and Live Chat.
Are there reviews of your properties?
Absolutely! We have hundreds of positive reviews on Trip Advisor / Flipkey.We also have reviews on HomeAway, VRBO, and Vacation Rentals.
How do I make a reservation?
The easiest way to make a reservation is to do it online right from this website. Once you have found the vacation home of your choice, click on the “Instant Quote” button to receive a rate quote for your desire dates.
To begin your reservation, enter and submit your contact information on the Instant Quote page, and the Rental Agreement and Payment Instructions will be sent to your Email. Simply follow the instructions to complete your reservation in just a few easy steps.
You may also give us a call at 1-888-623-3885, and our Reservations Team will be glad to assist you.
What is required to make a reservation?
To reserve a unit, we require a signed rental agreement and a $300 reservation deposit. Once both items have been processed, a confirmation will be sent once the reservation has been confirmed.
The full rental payment will be due 45 days prior to your arrival. A payment reminder will be sent to you along with the payment instructions.
Is the security deposit part of the Rental Payment?
Yes the $300 Reservation Deposit will be applied towards the balance of your Rental.
What type of payment do you accept?
We accept Credit Card, PayPal, Money Order, Cashier’s Check, Direct Deposit, and Wire Transfer. All rental must be prepaid. Unfortunately we cannot accept cash upon arrival.
What is your cancellation policy?
You may cancel your booking at any time up to or during the Rental Period. Any cancellation 90 days prior to arrival date will incur a $50 processing fee. Cancellation between 45 and 90 days prior to arrival date will incur a $100 processing fee. Cancellation between 30 and 45 days prior to arrival date will result in a 50% loss of the Total Rental Fee. Cancellation between 15 and 30 days prior to arrival date will result in a 75% loss of the Total Rental Fee. Any cancellation less than 15 days prior to arrival date will result in a 100% loss of the Total Rental Fee.
When is the Check-In and Check-Out time?
Check-in time is after 4 p.m. Since we want to ensure everything is in good working order to make your stay enjoyable, please be aware that you will not have access to your property until after that time. However, upon request, an early check-in may be arranged based on availability.
Check-out time is at 10 a.m. Again, to ensure that everything is pleasant and enjoyable for those arriving after your departure, we ask that you please depart the property by 10 a.m. on the date of your check out. Upon request, a late check-out may be arranged based on availability.
How will I receive my arrival instructions?
All confirmation and arrival instructions will be sent via email. To make certain you receive these emails, please adjust your spam filter to add the domain OrlandoVillas411.com to your list of accepted email addresses. You will receive a reservation confirmation email within 24 hours of submitting the rental agreement and security deposit. A second email with final confirmation and arrival instructions will be sent after your final payment has been received.
How do I Check-In and get access to the unit?
All our properties are equipped with smart electronic locks. This means that no check in is required, and you can go straight to the unit when you arrive. A 10-digit access code will be sent to you via email one week prior to your arrival. The access code will give you access to the unit during your reservation period. Please do note that the access code will expire once your reservation period is over.
How do I Check-Out?
Simply lock all windows and doors when you leave. Be sure to take all your belongings with you, and enjoy your journey home or to your next destination.
Will we need to clean the villa?
It takes 4-6 hours to properly prepare a home for the next guest. It is very important that you leave the home on time. We do not expect you to completely clean the home, but please leave the home neat and tidy. Please strip all used linens and leave the pile of linens on each bed for the housekeeper to start, it will be greatly appreciated! Please don't leave unclean dishes in the sink or on the counter and don't put dirty dishes away as if they were clean. Bag all trash (no loose trash) and place all trash in the bins. Shut off the lights, lock the doors and have a safe journey back home. We look forward to seeing you on your next Florida vacation. We also hope that you will tell your friends about us!
How old do I have to be to reserve a home?
Minimum age to reserve is 25 years old and they have to be part of the group who occupy the home or have someone else who is older with them. In other words, if the oldest person in your group who is staying in the house is less than 25 then you will not be able to reserve a home. We screen our guests to determine group profile and the state and counties require a list of all persons staying in our homes. This is part of our Terms and Conditions Contract that you must complete and return to us ASAP after making your reservation.
What do I do if I have problems or questions during my stay?
Contact the property manager. You will have their contact information in your Final Confirmation documentation. They are available 24/7 in case of any emergencies.
What should my overall expectations be?
If you're expecting 5 star hotel quality pampering then you should stay at one of Disney's executive resorts. Disney hotel starts at $200 per room on average, and our 3 bedrooms condo starts at $75 per night, which includes a fully equipped kitchen, living room, multiple bathrooms, and electronics such as HDTV, WiFi, and Nintendo Wii. For $200 a night, you can even get a 7 bedroom villa which can sleep up to 14 guests, with your own private pool and games room. That is equal to less than $15 per person per night!
While we are much more affordable than Hotels, we do not cheap out on the amenities we offer. If you're expecting a comfortable, modern, private home that is well maintained and clean, then you will have a great vacation and enjoy the home you selected from us. We do our best to meet your highest expectations.
Are your homes suitable for young children?
Absolutely! We have lots of children visiting and we provide many baby items at no extra charge! This includes stroller, high chair, baby gate, and pack’n’play/baby crib.
How close are the homes and condos to area attractions?
Most of our homes range from 1 to 8 miles away from Walt Disney World! Every home, town home and condo we offer is located close to area attractions, restaurants and shopping.
Is the home I see online the exact one I will be staying at?
Yes, what you see is what you get! The specific property you see in full detail on our website is where you will be staying. All the pictures are of the exact units. With OrlandoVillas411 there are no unpleasant surprises.
Is this a timeshare offer?
We are not in any way affiliated with timeshares. We personally own the homes, town homes, and condos listed in this website. You are never required to sit through a presentation.
How many people are allowed to stay in each home?
By state law, occupancy may not exceed what is posted for each home. Maximum occupancy includes infants and children.
The following outlines the maximum occupancy for each home, unless otherwise posted:
- 3 bedroom sleeps maximum of 8
- 4 bedroom sleeps maximum of 10
- 5 bedroom sleeps maximum of 12
- 6 bedroom sleeps maximum of 14
- 7 bedroom sleeps maximum of 18
- 8 bedroom sleeps maximum of 20
Are the pools heated?
All our villas with private pool are equipped with pool heater. We do charge a small fee per night for the pool heater, as it does require a lot of electricity. You may select the pool heating option during your booking process.
Please do keep in mind that pool heaters have electrical/mechanical components that can sometimes break. We will do everything in our power to rectify any problems with malfunctioning equipment as quickly as possible.
Community pools are heated when the temperature dictates the need.
Will we need pool heat?
It depends. During the hot summer months most people don't want pool heat. Even though the pool can feel a little cool when you first get in, it becomes very nice after a couple of minutes during June - August. Winter months from late October to late March you definitely will want pool heat. Just because our homes are in Florida, which is supposed to be warm, the water temperature can get frigid, NOT something you will want to swim in unless you're a polar bear. Even south facing pools will be too cold to enjoy during the winter months. During the months of fall and spring most people still want pool heat because the water can still be too cold. Paying the extra cost for pool heat is well worth it.
Will pool heat be enough?
During winter months, pool heaters will generally heat the water temperature to 86 degrees Fahrenheit. If the air temperature, however, drops to 55° degrees or less, even though the heaters operate for longer hours than in warmer weather, they will not be very effective and the water temperature will not reach a comfortable level. We regret that in these circumstances a refund of part or all of the pool heat charge is not possible and your untanding of this is important when ordering pool heat. Generally speaking pool heaters will only warm a pool about 15° - 20° degrees warmer than the ambient air temperature, a little more if you use the pool blanket. This means that if the highest temperature during the day is 70° degrees then the pool should reach 85° degrees. This is not an exact science and should only be used as a guide. Be sure to use the pool blanket at night or you could loose a significant amount of pool warmth overnight. Using the pool blanket during the day, when you are not in the pool, will help keep the pool comfortable for swimming.
Are the properties non-smoking?
Yes, all of our properties are non-smoking. Smoking is permitted outside of the property only.
What is provided in the home?
So much, it`s tough to list it all. All linens and towels are provided. There is cable HDTV, a DVD player, and a console gaming system. The kitchen has a refrigerator, stove, dishwasher, microwave, toaster, blender, can opener, and coffee maker along with all dishes and utensils. Each home also has full size washer & dryer, vacuum cleaner, iron, ironing board, and even hair dryer.
Is there a fully equipped kitchen?
Yes, every vacation home, town home and condo has a fully equipped kitchen including:
- Coffee Maker
- Can Opener
- Pots & Pans
- Dishes, glasses, silverware and cooking utensils
- Iron and ironing board
- Vacuum Cleaner, Broom and Dust Pan
Are washers and dryers provided?
Yes we provide full size washer and dryer in every unit.
Are linens and towels included?
Yes, there are linens and towels provided in each home. All bedding is provided and towels are supplied according to the maximum occupancy of the unit. Note: Beach/pool towels are not included unless otherwise indicated.
Is there air condition and heat?
Yes, all of our vacation homes, town homes and condos have central air conditioning and heat.
Is there telephone and internet?
Yes, we provide high speed WiFI internet and telephone at every vacation home, town home or condo. We provide free calls within USA, Canada, and Mexico.
Are the homes cleaned daily?
No, our homes are cleaned before your arrival and after your departure. You can request a mid-stay clean at an additional charge.
A mid-stay clean includes: washing all sheets and towels, cleaning all bathrooms and kitchen area, vacuuming and dusting, sweeping and mopping and refreshing your starter paper products.
Are there cleaning supplies?
We do not leave any chemicals in the home but there is a washing machine, dryer, mop, broom, dustpan, vacuum, dishwasher, iron and ironing board in the properties.
Is there anything not provided?
There are a few things you may want to be sure to pack. We do not provide the large pool towels. You will need these because the pool water would bleach out the bathroom towels. Also, unlike a hotel, we do not have a supply closet just down the hall, so we are unable to provide the small "consumable" items that are necessary. This would include things like dishwashing soap, shampoo, laundry detergent, trash bags, paper towels, spices, coffee, sugar, cream, etc. We do provide the first roll of toilet paper and some simple hand soap. There are many full service grocery store just minutes from your vacation home where all these items are easy to obtain.
I still have questions!
Not a problem, Contact Us for any questions! You may reach us by Phone, Email or Live Chat.